Privacy Policy

At PLaY Arena, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, and safeguard your data through our booking engine and associated platforms.

1. Information We Collect

We collect the following information to facilitate bookings and enhance your experience:

• Name
• Phone Number
• Email Address
• Date of Birth
• Booking Details (date, time, activity type)

This data is collected at the time of booking, registration, feedback submissions, and through optional marketing opt-ins.

2. How We Use Your Information

The collected data is used strictly for the following purposes:

• Confirming and managing your bookings.
• Internal communication (e.g., booking confirmations, reminders).
• Providing service updates, offers, and collecting feedback.
• Improving our services and customer experience.

Note: We do not share or sell your personal data to any third party without your explicit consent.

3. Data Security

We take your privacy seriously and have implemented robust measures to protect your data:

• All personal data is stored on secure servers.
• Access to your information is restricted to authorized personnel only.
• We use industry-standard encryption and firewall protection to secure your information.

4. Marketing Communication

• You may opt-in to receive updates about offers, new activities, or events via email, SMS, or WhatsApp.
• You may unsubscribe at any time by:
  • Clicking the “unsubscribe” link in our communication.
  • Contacting us directly at info@playarena.in or +91 99000 99911.
  • Adjusting your preferences in your user profile, if applicable.

We respect your communication preferences and will act promptly on any opt-out requests.

5. Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our operations or legal requirements. The latest version will always be available on our website/booking engine.

If you have any questions or concerns about your privacy or how your data is used, please contact us at:

Email: info@playarena.in
Phone: +91 99000 99911